Frequently Asked Questions
Everything you need to know about our industrial-grade home solutions.
What materials are used in industrialkonzept furniture?
We prioritize durability and authenticity, using high-grade powder-coated steel, solid reclaimed wood, and reinforced hardware to ensure every piece meets industrial standards for home use.
How long does shipping take for heavy furniture items?
Standard shipping typically takes 5-10 business days. For oversized items requiring freight delivery, our logistics partner will contact you directly to schedule a specific delivery window.
Do you offer international shipping?
Currently, we ship to all major regions within the continental United States and Europe. Shipping rates and delivery times vary based on the destination and total weight of the order.
What is your return policy for home decor?
We offer a 30-day return policy for most items. Products must be returned in their original packaging and in unassembled condition to be eligible for a full refund.
Is assembly required for your products?
Many of our larger pieces are shipped flat-packed to reduce shipping costs and prevent damage. Each item includes detailed instructions and all necessary tools for a straightforward assembly process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.